Arrandene MFG is a metals trading house forming part of the MFG metals group. They provide metals and materials for consumption in primary and secondary industries.
Arrandene first contacted Cheeky Munkey a number of years ago when they encountered many problems with their IT systems and required expert technical support as well as new computer equipment.
Arrandene purchased their computer equipment through Cheeky Munkey, saving significant costs, as well as providing consistent and reliable technical support.
Arrandene continue to be extremely happy with the exceptional service they are provided with and as a result chose to use Cheeky Munkey to provide their telephony and unified communications chosing VoIP (Voice over Internet Protocol) . Cheeky Munkey were able to guide Arrandene through this complicated set up process and, again, help reduce company costs.
Cheeky Munkey provide Arrandene with regular strategic reviews of their IT infrastructure and often identify areas of opportunity to prevent disruption and improve efficiency.
“We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service. On a number of occasions they have gone above and beyond to help us provide technical solutions for our company, often under strict time pressure. Most recently we encountered some issues when moving offices; within 24hrs and without prior notice Cheeky Munkey were able to be on site and helping us.” Simon Billingham, Commercial Manager, Arrandene